Terms and Conditions

By creating an account, signing in, or using Biththi, you agree to these Terms and Conditions. If you use Biththi for an organization, you confirm that you are authorized to accept these terms on behalf of that organization.

If you do not agree with these terms, do not create an account or use the service.

Biththi provides estimates, invoices, payments received, credit notes, customer statements, customer and supplier records, expenses and purchase bills, item catalogs and stock tracking, reports and GST summaries, CSV import and export, organization settings, user management, audit history, dashboard insights, a mobile app, an API, and related billing workflow tools.

The service helps prepare and manage business records, but you remain responsible for verifying invoices, tax details, customer information, payment status, exports, and any records submitted to customers, accountants, tax authorities, or other third parties.

Biththi may use internal operational tools and metadata to operate, monitor, support, secure, and improve the service.

Biththi is provided for data storage and workflow convenience only. It should not be treated as the authoritative source of truth for your legal, tax, accounting, financial, customer, or business records.

Biththi may contain software code, documentation, text, designs, or operational materials that were created, reviewed, or assisted by artificial intelligence tools.

AI-assisted development may help us build and improve the service, but you remain responsible for independently reviewing information, outputs, records, exports, and documents before relying on them.

You must provide accurate signup, profile, and organization information and keep your credentials secure.

The first verified organization creator becomes the primary admin. The primary admin may manage users, transfer ownership, contact support from settings, and control organization-level access where available.

Admins are responsible for the users they invite or manage. Users must only access information and features they are authorized to use.

The mobile app and the API use the same accounts, roles, and permissions as the web app, and these terms apply to them. You are responsible for devices signed in to your account. Changing your password signs out every device.

Biththi may offer free, paid, trial, or manually activated plans. Plan features, saved invoice limits, support levels, and billing workflows may vary by plan.

Growth or enterprise access may require support confirmation or manual activation. We may change plan features, pricing, limits, or availability with reasonable notice where practical.

Some features are available only on paid plans, such as unlimited saved invoices, cloning, audit history, advanced reports, CSV export, bill attachments on expenses, and watermark removal. The pricing page lists the current features of each plan.

If a paid plan ends, the records you created stay in your account, but paid features stop. Files attached while on a paid plan stay viewable and removable, but new files can't be added.

If paid plans, manual payments, or subscriptions are enabled, cancellation and refund requests must be sent to support at support@biththi.com.

Unless required by applicable law or specifically agreed in writing, fees already paid are non-refundable, and cancellation stops future renewals or future paid access rather than refunding past usage.

If a paid plan is downgraded, cancelled, expired, or not renewed, access to paid features may end at the close of the applicable billing period or support-confirmed access period.

Manual Growth or enterprise activations may follow the payment, access period, refund, and cancellation terms confirmed by support at the time of activation.

You retain responsibility for the business data you enter, upload, import, generate, or share through Biththi, including estimates, invoices, payments, credit notes, customer and supplier details, item and stock data, expenses, organization records, notes, bill photos and other attachments, imported files, and support messages.

You agree not to upload unlawful, harmful, infringing, misleading, or unauthorized content. You are responsible for obtaining any permissions required to store customer, employee, or organization data in the service.

You should keep your own appropriate backups of important business records and verify exported or printed documents before use.

Biththi records may be incomplete, outdated, incorrectly entered, or affected by user settings, system behavior, or integrations. Do not use Biththi as your sole or final source of truth.

You must not misuse the service, attempt unauthorized access, interfere with security controls, abuse rate limits, send spam, upload malware, reverse engineer restricted systems, or use Biththi for illegal activity.

We may restrict, suspend, or terminate access if we reasonably believe an account or organization is misusing the service or creating security, legal, or operational risk.

Biththi may send transactional emails such as OTPs, verification messages, password reset emails, user invitations, plan notifications, and support responses.

When you contact support, we may use your account details, organization details, message, and any attached screenshot to investigate and respond to the issue.

Biththi may integrate with third-party services such as email delivery, authentication providers, payment providers, hosting platforms, databases, editors, export tools, or analytics and infrastructure services.

Third-party services may have their own terms and policies. We are not responsible for third-party outages, delays, policy changes, or processing outside our control.

Biththi, including its software, interface, design, brand, documentation, and related materials, is owned by us or our licensors and is protected by applicable intellectual property laws.

You may use Biththi only as permitted by these terms. These terms do not transfer ownership of Biththi or its underlying technology to you.

We aim to keep Biththi reliable, but we do not guarantee uninterrupted, error-free, or permanently available service. Maintenance, updates, outages, or operational issues may affect access.

We may add, change, suspend, or remove features to improve security, reliability, compliance, or product direction.

Biththi is provided on an as-is and as-available basis to the fullest extent permitted by law. We do not guarantee that generated invoices, tax fields, calculations, exports, reports, or settings will meet every legal, tax, accounting, or business requirement.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, punitive, or lost-profit damages, or for losses caused by incorrect data entry, unauthorized access caused by credential misuse, third-party services, or business decisions made using the service.

You may stop using Biththi at any time. We may suspend or terminate access if required for security, legal compliance, non-payment, misuse, or material breach of these terms.

Termination may affect access to organization data, users, invoices, exports, support, or paid features.

We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised effective date.

Continued use of Biththi after updated terms are posted means you accept the updated terms.

For questions about these terms or the service, contact support at support@biththi.com.